SPANISH

Spanish for Banking including:

  • Customer Service
  • Deposits
  • Withdrawals
  • Transfers
  • Check Cashing
  • Money Orders
  • Traveler’s Checks
  • Identification
  • Banking Hours

Spanish for Construction including:

  • Hiring
  • General Commands
  • Foundations
  • Framing Drywall
  • Roofing
  • Finish Work
  • Safety
  • Praising Employees/Co-Workers
  • Greetings & Courtesies
  • Days, Months & Time
  • Colors & Numbers
  • Expressing Opinions
  • Emergencies

Spanish for Conversation including:

  • Greetings & Courtesies
  • Days, Months, Time
  • Colors & Numbers
  • Expressing Opinions
  • Emergencies
  • and Much More!

Spanish for Educators including:

  • Instructions
  • Classroom Management
  • General Commands
  • Parent Conferences
  • First Aid
  • Asking Questions
  • Playground/Gym
  • Praising Students

Spanish for Restaurants including:

  • Commands
  • The Busperson
  • Barback
  • Cleaning, Preparing & Storing Food
  • Things in the Kitchen
  • Restaurant Hiring
  • Praising Employees

Spanish for Landscaping including:

  • Hiring
  • General Commands
  • Equipment Operation & Maintenance
  • Landscaping
  • Installation
  • Property Maintenance
  • Safety
  • Praising Employees/Co-Workers

Spanish for Retail Business including:

  • Sales
  • Payment
  • Phone Conversations
  • Customer Service
  • What Your Client Would Say
  • General Business Vocabulary

Spanish for Human Resources including:

  • The Application Process
  • Interviewing Applicants
  • Explaining Benefits
  • General Instructions
  • Praising Employees
  • Handling Problems
  • Explaining Policies

Spanish for Medical Receptionists including:

  • Requests
  • Meeting the Patient
  • Patient Information
  • Making Appointments
  • Changing Appointments
  • Phone Conversations
  • Insurance Information
  • Payment

Spanish for Law Enforcement including:

  • The Interview
  • The Arrest
  • Vehicle Stop
  • DUI
  • Car Accident
  • Investigations
  • Domestic Violence

Spanish for Real Estate including:

  • Making an Appointment
  • Buying a Property
  • Selling a Property
  • Describing a Property
  • Phone Conversations
  • Affordability
  • The Closing
  • What Your Client Would Say
  • General Real Estate Vocabulary

Spanish for Health Care including:

  • What the Patient Would Say
  • Medical Questions
  • Treatment
  • Accidents
  • Pregnancy
  • Parts of the Body

ENGLISH

English for Educators including:

  • Commands
  • Discipline
  • Praise
  • You Have To, Should or Can You
  • Playground/Gym
  • Obtaining Information
  • Describing Things
  • First Aid
  • Parent Conferences
  • People in the School
  • Things in the Classroom

English for Housekeeping including:

  • Requests
  • General Questions
  • The Room
  • The Bathroom
  • The Kitchen
  • Laundry
  • Safety
  • Finding a Job
  • Work Schedule and Pay

English for Landscaping including:

  • Requests
  • General Questions
  • Safety
  • Equipment Maintenance
  • Landscaping Installation
  • Property Maintenance Clean Up
  • Finding a Job
  • Work Schedule and Pay

English for Construction including:

  • Requests
  • General Questions
  • Safety
  • Foundations
  • Framing
  • Finish Work
  • Roofing
  • Drywall
  • Finding a Job
  • Work Schedule and Pay

English for Salespeople and Cashiers including:

  • Requests
  • Sales
  • What Your Client Would Say
  • Payment
  • Return and Exchange
  • Customer Service
  • Problems
  • Telephone Conversations
  • General Retail Vocabulary

English for the Medical Office including:

  • Requests
  • Meeting the Patient
  • Patient Information
  • Making Appointments
  • Changing/Canceling Appointments
  • Phone Conversations
  • Office Visit
  • Insurance Information
  • Payment
  • End of the Visit
  • Pick Up and Drop Off
  • Giving Directions
  • Office Hours

English for Job Interviews including:

  • The Application
  • Interview Questions
  • Answers to Questions
  • Questions to Ask
  • The End of the Interview
  • Job Benefits
  • Work Schedule and Pay

English for Cleaning and Maintenance including:

  • Requests
  • Common Questions & Phrases
  • General Cleaning
  • Cleaning Floors and Carpets
  • Cleaning & Supplying Restrooms
  • Minor Repairs & Problems
  • Painting
  • Pests
  • Safety
  • Work Schedule & Pay

English for American Citizenship including:

  • Frequent Immigration Questions
  • Overview of the US Immigration System
  • The Process of Naturalization
  • 10 Important Tips
  • Sample Civics Test Questions
  • Resources (includes quick reference guide)

English for Hospitality including:

  • Requests
  • General Questions
  • Customer Service
  • Giving Directions to Clients
  • Answering the Telephone
  • The Front Desk
  • Client Requests
  • The Restaurant/Room Service
  • Shops/Services
  • General Vocabulary
  • Finding a Job
  • Work Schedule and Pay

English for Restaurants including:

  • The Busboy
  • The Kitchen
  • Explaining Job Duties
  • Food Preparation
  • Clean Up
  • Praising Employees & Co-Workers
  • Hiring

English for Manufacturers including:

  • Requests
  • General Questions
  • Assembly
  • Packing
  • Shipping
  • Clean up
  • Safety
  • Work Schedule and Pay
  • Work Vocabulary

English for Work including:

  • Work Instructions
  • Training
  • Safety
  • Safety Equipment
  • Salary
  • Work Schedule
  • Job Benefits
  • Rules
  • Important Questions
  • People
  • Places & Departments

English for Business including:

  • Introduce Yourself & Others
  • Common Questions & Phrases
  • Buyers-Wholesale & Retail
  • Sellers-Wholesale & Retail
  • Agreements & Contracts
  • Payment & invoices
  • Speaking with Employees
  • Business Vocabulary

English for Conversation including:

  • Greetings & Courtesies
  • Days
  • Months
  • Time
  • Colors
  • Numbers
  • Expressing Opinions
  • Emergencies and much more

English for Customer Service including:

  • Greetings & Leavings
  • Questions to ask Customers
  • What Customers Might Say
  • Pleasing the Customer
  • Customer Complaints
  • The Unexpected
  • Telephone Conversations
  • Customer Service Dialogues

English for Life including:

  • El Barrio (The Neighborhood)
  • La Tienda (The Store)
  • El Banco (The Bank)
  • La Oficina del Doctor (The Doctor’s Office)
  • La Farmacia (The Pharmacy)
  • La Escuela (The School)
  • El Trabajo (Work)
  • La Oficina de Correos (The Post Office)
  • Emergencias (Emergencies)

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